发货用 ship 还是 deliver?外贸人必须搞清的区别(含例句)
在写外贸邮件或跟客户沟通时,很多人都纠结:
“发货用 ship 还是 deliver?”
它们都和“发货”“送货”有关,但如果用错,可能会影响贸易责任、运输阶段甚至是否包邮到门。
别担心,本文用简单方式告诉你:
✔ ship vs deliver 的真正区别
✔ 不同贸易术语(FOB / CIF / DDP)如何选择
✔ 实用外贸邮件句型 + 正确例句
一、Ship 是什么意思?什么时候用?
在外贸中,ship 不是“送货上门”,而是指把货物交给运输公司/装船发出,强调的是“货离开卖家”,不一定到买家手中。它是最常用的“发货”表达之一。
✅ 1. 核心含义
| ✅ Ship 的本质意思 | 中文解释 |
| ship the goods | 发货 / 装运货物 |
| ship = hand over to carrier | 把货交给船公司、快递公司或货代 |
| 强调的是“发出货物”,不代表送达买家 |
📌 所以:
Ship = 发出去,不保证送到对方门口。
✅ 2. 常见使用场景
ship 一般用于这些贸易条件:
- FOB(Free on Board):货装上船就算完成交货
- CIF(Cost, Insurance, Freight):卖家负责运到目的港,但不负责送到门
- EXW(Ex Works):买家从工厂提货,卖家只负责交货,不负责运输
✅ 3. 常见搭配表达
| 英文短语 | 含义 |
| ship the goods | 发货、装运 |
| shipping date | 装船日期 / 发货日期 |
| shipping mark | 船运唛头 |
| shipping documents | 出货单据(提单B/L、装箱单、发票) |
| shipped out / shipped via | 已发货/通过…发货 |
✅ 4. 实用例句
| 英文 | 中文翻译 |
| We will ship the goods next Monday. | 我们将在下周一发货/装船。 |
| The goods have been shipped out via DHL. | 货物已通过DHL发出。 |
| All orders will be shipped within 7 working days after payment. | 付款后7个工作日内发货。 |
| Please confirm the shipping date before arranging production. | 请在排产前确认发货日期。 |
✅ 5. 小贴士:什么时候不能用 ship?
| 错误用法 | 为什么不对? | 正确说法 |
| We will ship to your door. | ship 不包含“送到门口”的含义 | deliver to your door |
| We ship the goods to your warehouse. | ship 强调发出货物,不一定送达 | deliver to your warehouse |
💡 一句话记住:
Ship = 货出了我手 → Deliver = 货到了你手。
二、Deliver 是什么意思?和 Ship 有什么区别?
与 ship(发货/装运) 不同,deliver 强调的是“送达到客户手中或指定地点”,更接近中文里的 “送货上门 / 交付” 的概念。
✅ 1. 核心含义
| ✅ deliver 的本质意思 | 中文解释 |
| deliver the goods | 送货 / 交货 / 交付 |
| focus = 到达客户手中 | 强调“送到最终地点” |
| 强调结果,而不是运输途中 |
📌 简单来说:
Ship = 货发出去了 → Deliver = 货送到了。
✅ 2. 常见使用场景
Deliver 常用于以下情况:
| 贸易方式 | 是否使用 deliver | 场景说明 |
| DDP(Delivered Duty Paid) | ✅ | 卖家负责送货到门,含税、清关完成 |
| DAP(Delivered At Place) | ✅ | 卖家送至指定地点,但不包税 |
| Door-to-door / Courier | ✅ | 例如 DHL,快递直接送货给客户 |
✅ 3. 常见搭配表达
| 表达方式 | 含义 |
| deliver to your warehouse | 送到你们仓库 |
| delivered on time | 准时交货 |
| door-to-door delivery | 门到门配送 |
| delivery date / delivery time | 交货日期 |
| proof of delivery (POD) | 交货签收证明 |
✅ 4. 实用例句
| 英文 | 中文翻译 |
| We can deliver the goods to your warehouse in Hamburg. | 我们可以把货送到你在汉堡的仓库。 |
| The package was delivered yesterday afternoon. | 包裹已于昨天下午送达。 |
| All products will be delivered within 5–7 working days. | 所有产品将在5–7个工作日内送达。 |
| Could you confirm the delivery address? | 请确认交货地址是否正确。 |
✅ 5. ship vs deliver 区别总结表
| 对比项 | Ship | Deliver |
| 中文意思 | 发货 / 装运 | 交货 / 送达 |
| 时间点 | 货物离开卖方 | 货物到达买方 |
| 是否到门 | ❌ 不一定 | ✅ 常用于送货到门 |
| 是否含清关 | ❌ 一般不含 | ✅ DDP 常含清关与关税 |
| 示例 | We ship today. | We deliver to your warehouse. |
✅ 一句话带走区别:
Ship = 货出了 → Deliver = 货到了。
FOB/CIF 用 ship,DDP/DAP 用 deliver,搞清责任别乱用。
三、Ship 和 Deliver 的核心区别总结(一定要分清)
虽然 ship 和 deliver 都能表示“发货 / 送货”,但它们在国际贸易中所处的环节、责任点和含义完全不同。理解清楚,写邮件、做单据才不会出错。
✅ 1. 核心区别一览表
| 对比项 | Ship | Deliver |
| 中文意思 | 发货 / 装运 | 交付 / 送到客户 |
| 关注点 | 货“离开卖家” | 货“到达买家” |
| 是否到门 | ❌ 不一定 | ✅ 多用于送货上门 |
| 是否包含清关 | ❌ 一般不含 | ✅ DDP 通常含清关和关税 |
| 常见贸易术语 | FOB / CIF / EXW | DAP / DDP / Door-to-door |
| 是否需要买家签收 | ❌ 不一定 | ✅ 通常需要收货人签收 |
| 常见表达 | ship the goods / shipping date | deliver the goods / delivery date |
| 适用阶段 | 出货 → 运输途中 | 最终交货完成 |
✅ 2. 这样记最简单:一个出发,一个到达
| Ship = 发出去 | Deliver = 送到手 |
| 货刚离开仓库/港口 | 货已经到客户/仓库/门口 |
| 出货阶段 | 交货阶段 |
| “我发了!” | “你收到了吗?” |
| Example:We shipped the goods yesterday. | Example:Your order has been delivered. |
✅ 3. 真·外贸人一眼判断技巧
✔ 如果你只是把货交给船公司、货代或快递 → 用 ship
✔ 如果你负责送货上门或指定地点 → 用 deliver
✔ 如果客户问你:“Can you deliver to our warehouse?” → 说明他要含运输+送货服务,不只是发货
✅ 4. 常见错误用法提醒
| 错误句子 | 问题 | 正确改法 |
| We will deliver the goods by sea. | deliver 不用于装船/海运 | We will ship the goods by sea. |
| We ship to your warehouse directly. | ship 不表示送到门 | We deliver to your warehouse directly. |
| Shipping date is when you receive the goods. | ship ≠ 收货时间 | Delivery date is when you receive the goods. |
✅ 一句话记住:
Ship = 把货发出去;Deliver = 把货送到你手里。
只发货不保送到门?用 ship。负责送达?就用 deliver。
四、发货邮件到底怎么写才正确?(Ship vs Deliver 实用模板)
在外贸邮件中,选择 ship 还是 deliver,不仅影响表达准确度,还涉及贸易责任与客户理解。这里直接给你最常用的两种场景模板,拿去即用。
✅ 📌 1. 如果你只是“发货”,但不负责送到门(用 ship)
适用于:FOB / CIF / EXW / 客户自己找货代
邮件模板:
Subject: Shipping Notice – PO#2025-03
Dear Jack,
We would like to inform you that the goods have been shipped today via DHL.
Here are the details:
– Tracking No.: 123456789
– Shipping Date: February 12, 2025
– Estimated Arrival: 5–7 working days
Please feel free to contact us if you need any other documents.
Best regards,
Lisa
✅ 📌 2. 如果你负责把货送到客户仓库/门口(用 deliver)
适用于:DDP / DAP / Door-to-door / 国内送仓库
邮件模板:
Subject: Delivery Arrangement – To Your Warehouse
Dear Jack,
This is to confirm that we will deliver the goods to your warehouse as scheduled.
– Delivery Date: February 18, 2025
– Address: 12 Industrial Park, Hamburg, Germany
– Driver/Forwarder Contact: +49 123 456 789
– Please ensure someone is available to receive and sign for the goods.
Let us know if you need any assistance.
Best regards,
Lisa
✅ 📌 3. 客户问“你能送货吗?”如何专业回复?
✔ 客户问:Can you deliver to our warehouse?
你可以这样回答:
- Yes, we can deliver to your warehouse under DDP terms.
- If you need door-to-door service, we can quote DAP/DDP accordingly.
- We usually ship under FOB terms, but delivery can be arranged if needed.
✅ 📌 4. 一图带走:发货 vs 送货表达清晰总结
| 你只负责发出去 → Ship | 你负责送到门 → Deliver |
| Ship the goods | Deliver the goods |
| Shipping date | Delivery date |
| Goods shipped | Goods delivered |
| FOB / CIF / EXW | DDP / DAP / Door-to-door |
五、常见错误用法(外贸人最容易踩的坑)
很多外贸人邮件写得礼貌,但一个 ship 或 deliver 用错,就会造成误解甚至贸易责任纠纷。以下是最常见的错误 + 正确写法:
✅ ❌ 错误 1:把 ship 当成“送到门”
| 错误表达 | 问题 | 正确说法 |
| We will ship to your warehouse. | ship 只表示发货,不表示送达仓库 | We will deliver to your warehouse. |
| We ship the goods to your door. | 不符合 ship 的含义 | We deliver the goods to your door. |
✅ ❌ 错误 2:把 deliver 当成“装船/发货”
| 错误表达 | 问题 | 正确说法 |
| We will deliver by sea. | deliver 不用于描述海运/装船 | We will ship by sea. |
| Delivery date is 20 Feb (FOB). | FOB不包含送达买家 | Shipping date is 20 Feb (FOB). |
✅ ❌ 错误 3:delivery date ≠ shipping date
| 表达 | 正确理解 |
| Shipping date | 指货物发出/装船的日期(货离开卖家) |
| Delivery date | 指货物到达客户/仓库的日期(货送到买家) |
✅ ❌ 错误 4:客户问 deliver,你却用 ship 回答
| 客户提问 | 正确专业回应 |
| Can you deliver to our warehouse? | Yes, we can deliver under DDP terms. / We usually ship FOB, but delivery can be arranged. |
| Can you offer door-to-door service? | Yes. Door-to-door delivery can be quoted based on DAP or DDP. |
✅ ❌ 错误 5:deliver + 地址用错介词
| 错误表达 | 正确表达 |
| deliver the goods at your warehouse | deliver the goods to your warehouse |
| deliver at your office | deliver to your office |
| 货物送到客户处 | deliver to the customer |
✅ 一图记住常见坑:
| ✅ 正确 | ❌ 错误 |
| ship by sea | deliver by sea |
| deliver to your door | ship to your door |
| shipping date = 装船日 | delivery date = 到货日 |
| DDP = deliver | FOB = ship |
✅ 一句话总结
只要动作是“货离开我们” → ship;货“送到你手上/门口” → deliver。
搞懂责任点,就不会写错邮件、也不会答错客户问题。
六、发货用 ship 还是 deliver?一张表记住
为了让你在写邮件或和客户沟通时不再纠结,这里将 ship 和 deliver 最核心的区别整理成一张“秒懂对照表 + 记忆口诀”。
✅ 📌 1. Ship vs Deliver 超清对比表
| 对比维度 | Ship | Deliver |
| 中文含义 | 发货 / 装运 | 交付 / 送达 |
| 强调动作 | 货物离开卖家 | 货物到达买家 |
| 是否到门 | ❌ 不一定 | ✅ 通常送到指定地点 |
| 责任结束点 | 货交承运人/装船即可 | 货交客户或目的地才算完成 |
| 常用于贸易术语 | FOB / CIF / EXW | DAP / DDP / Door-to-door |
| 出现在文件 | Shipping date, shipping mark | Delivery time, delivery note |
| 常见表达 | ship the goods / shipping document | deliver the goods / delivery to your warehouse |
✅ 📌 2. 记忆口诀:一句话永远不搞错
Ship = 货出了 Deliver = 货到了
Ship 是发出去,Deliver 是送到你。
✅ 📌 3. 三秒判断法
✔ 客户只问“什么时候发货?” → 用 ship
✔ 客户问“能送到我仓库吗?” → 用 deliver
✔ 你是 FOB、CIF 出货 → ship
✔ 你是 DDP、送货上门 → deliver
✔ 快递 DHL / UPS door-to-door → deliver
✔ 报关放行后交船公司 → ship
✅ 📌 4. 实际对话举例(客户 vs 外贸人)
客户:When will you deliver the goods?
卖家判断:他问的是到货时间,而不是发货时间。
正确回复:
→ We will ship the goods on March 2nd and deliver them to your warehouse around March 10th.
客户:Can you deliver to our warehouse in Germany?
正确回答:
→ Yes, we can deliver under DDP terms.
(如果做不到也可以回复:)
→ We normally ship under FOB terms, but we can quote DAP/DDP if needed.
✅ 📌 5. 常见误解纠正
| ❌ 错误说法 | ✅ 正确说法 |
| We will deliver by sea. | We will ship by sea. |
| We can ship to your door. | We can deliver to your door. |
| Delivery date(指发货时间) | Shipping date(发货时间) |
✅ 一句话带走:
想表达“发出去”就说 ship,想表达“送到你那”就用 deliver。
七、外贸邮件中 Ship vs Deliver 最实用表达模板(中英文都能直接用)
这部分重点解决——在实际外贸沟通中,“发货”到底该写 ship 还是 deliver?怎么说才专业、礼貌、清晰?以下是可直接复制使用的商业邮件范例 & 常用句型合集。
✅ 1. 只“发货”但不负责送到门(用 ship)
适用于:FOB / CIF / 客户自己安排物流
📩 邮件模板:
Subject: Shipping Notice | Order No. 2025-05
Dear Mike,
We are pleased to inform you that the goods have been shipped today via MSC.
– Shipping Date: February 26, 2025
– Port of Loading: Ningbo
– ETD / ETA: Feb 26 / Mar 10
– B/L No.: MS12345678
Please check and let us know if any documents are needed.
Best regards,
Emma
✅ 2. 卖家负责送货到仓库/门口(用 deliver)
适用于:DAP / DDP / 国内送货上门
Subject: Delivery Arrangement to Your Warehouse
Dear John,
This is to confirm that we will deliver the goods to your warehouse as scheduled.
– Delivery Date: March 3, 2025
– Delivery Address: Cologne Logistics Center, Germany
– Driver / Forwarder Contact: +49 666 888 999
– Please have someone available for receiving and signing.
Let us know if you need further assistance.
Best regards,
Lisa
✅ 3. 客户常问的问题,你这样回答最专业
| 客户问题 | 外贸人专业回答 |
| Can you deliver to our warehouse? | Yes, we can deliver under DDP terms. |
| When will you ship the goods? | We will ship them on March 5th. |
| Do you provide door-to-door service? | Yes, door-to-door delivery can be arranged. |
| Can you ship by air instead of by sea? | Yes, air shipping is available if you need faster delivery. |
✅ 4. 高频商务句型表达集合
| 场景 | 正确表达 |
| 我们已发货 | The goods have been shipped. |
| 预计装船日期 | The shipping date is March 10. |
| 我们可以送货到您仓库 | We can deliver to your warehouse. |
| 货已送达,请查收 | The goods have been delivered, please check. |
| 请确认送货地址 | Please confirm the delivery address. |
| 发货后会提供提单 | We will send the B/L after shipment. |
| 送货后提供签收单 | The POD (proof of delivery) will be sent after delivery. |
✅ 5. 一句话精选总结
💡 “Ship = 发货;Deliver = 交货。”
只要货物离开我们 → ship;必须送到客户手中 → deliver。
外贸邮件中表达清楚这点,客户会觉得你既专业又可靠。
✅ 结论(Conclusion)
在外贸沟通中,ship 和 deliver 不是同义词,区别重点在于——货物处于“发出”阶段还是“送达”阶段。
✅ 一句话区分:
| 动词 | 含义 | 使用场景 |
| ship | 发货、装运 → 货物离开卖方 | FOB / CIF / 出货到港 / 交给货代或船公司 |
| deliver | 交货、送达 → 货物到达客户手中或指定地点 | DDP / DAP / Door-to-door / 送至仓库或公司 |
✅ 最简单记法:
Ship = 发出
Deliver = 送到
✅ 外贸人写邮件时的判断口诀:
✔ 货离开我们 → ship
✔ 货送到你那 → deliver
