外贸业务员经常需要给潜在客户寄送样品,这是开发客户的重要环节,那么,外贸寄样品邮件怎么写呢?寄样品邮件需要专业、清晰,同时要包含所有必要的信息,比如样品详情、运费承担、跟踪信息等。
以下是一封专业度拉满且清晰的外贸寄样品邮件模板,涵盖关键信息与沟通技巧,您可根据实际情况调整使用:
邮件主题:Sample Submission – [产品名称/型号] for Your Evaluation
Dear [客户姓名/公司名],
Hope this email finds you well.
As per our discussion, we’re pleased to prepare the [产品名称/型号] sample for your evaluation. Below are the details for your reference:
1. Sample Specifications
- Product: [产品名称/型号]
- Quantity: [数量] pcs
- Color/Size: [具体规格,如黑色/L码]
- Features: [突出卖点,如防水/100%棉/欧盟认证]
- Packaging: [包装方式,如独立密封袋+5层瓦楞纸箱]
2. Shipping & Costs
- Courier: [DHL/FedEx/UPS] (预计时效:3-5工作日)
- Tracking No.: [提供运单号,样品寄出后补充]
- Freight Cost:
- ✅ Paid by us (若免费寄样)
- ⚠️ To be collected (若运费到付,需明确提示)
- Sample Value: [金额] USD (若需客户承担样品费)
3. Next Steps
- Confirm Address: Kindly reply to confirm your delivery address by [日期] to avoid delays.
- Testing Feedback: Please share your feedback by [日期], as we’ll prioritize your order if approval is confirmed.
- Bulk Order Inquiry: For pricing of 1,000+ pcs, please find the attached quotation [文件名].
4. Supporting Documents
- ✅ Product Catalog: [附件名] (含全系列参数)
- ✅ Test Report: [附件名] (如CE/FDA认证)
- ✅ Video Demo: [链接] (展示产品功能)
Why Trust Us?
- Quality Guarantee: 3-year warranty, 0.3% defect rate (based on past 12-month data).
- Production Capacity: 50,000 pcs/month, MOQ as low as 500 pcs.
- Client Reference: [附上同行业合作案例,如“Currently supplying to [知名客户名] in your region”].
Should you have any questions, feel free to contact me directly via WhatsApp (+86 123 4567 8901) or reply to this email.
Looking forward to your confirmation!
Best regards,
[您的姓名]
[您的职位]
[公司名]
📞 [电话] | 📧 [邮箱] | 🌐 [官网]
📍 [公司地址] | 🛃 [海关编码/注册信息]
附件清单:
- Product Catalog_V3.pdf
- CE_Certificate_2025.pdf
- Packaging_Video_Demo.mp4
邮件亮点:
- 结构化排版:使用标题、符号、加粗突出重点,方便客户快速阅读。
- 风险预控:明确运费责任、样品价值,避免后续纠纷。
- 信任背书:通过数据(缺陷率)、案例(知名客户)、认证(CE/FDA)建立专业形象。
- 行动引导:设定反馈截止日期,推动客户高效决策。
跟进策略:
- 寄样后3天:发送跟踪链接+确认是否收到。
- 收到样品后1周:询问测试结果,提供技术答疑。
- 无反馈时:用“样品库存紧张”等话术催促,如:“The sample batch is almost sold out—shall we proceed with your order before [日期]?”
通过此寄样品邮件模板,您可高效传递关键信息,同时展现专业度与服务意识,提升样品转化率。